These Terms of Service ("Terms") are a binding agreement between you and Walli-AI, LLC, a Wyoming limited liability company ("Walli-AI", "we", "us"), governing your access to and use of the Walli-AI platform, websites, APIs, and related services (collectively, the "Service"). By checking the acceptance box at signup, creating an account, or using the Service, you agree to these Terms. If you do not agree to these Terms, do not create an account or use the Service.
These Terms contain a binding arbitration provision and a class action waiver (Section 16) that affect your legal rights. Please read them carefully.
Walli-AI is a hosted platform that runs AI agents on your behalf and connects them to third-party services you authorize (such as Gmail, Google Calendar, Slack, and Discord). Agents execute workflows and schedules you configure: generating documents, drafting and sending messages, reading and summarizing content, and similar tasks.
Agents act on your instructions and under your account. You are solely responsible for the configuration of your agents, the instructions you give them, and all actions they take and content they produce or transmit, to the same extent as if you had taken those actions yourself.
You may use the Service only in compliance with all applicable laws and regulations, including all federal laws of the United States and the laws of the state, territory, and local jurisdiction in which you reside, as well as any other laws applicable to you or your use of the Service. You are solely responsible for ensuring that your use of the Service, including every action taken by your agents, is lawful. Walli-AI has no obligation to monitor your use for legal compliance.
You agree that you will not, and will not permit or configure any agent to:
We may investigate suspected violations and may suspend or terminate your account, remove content, and report activity to law enforcement, in each case without notice and without liability to you.
When you authorize Walli-AI to access a third-party service, you give Walli-AI permission to act in that service on your behalf within the scope you grant, and you represent that you have the right to grant that access. Your use of third-party services is governed by their own terms, and you are responsible for complying with them. If you supply your own API keys ("bring your own key"), you are responsible for those keys, for the charges they incur with the third-party provider, and for keeping them authorized. Walli-AI is not responsible for third-party services, their availability, their acts or omissions, or any loss arising from them. You can revoke access at any time from agent settings or the third-party service's own permissions page.
You retain ownership of the data you provide to Walli-AI and the outputs your agents produce for you ("Your Content"). You grant Walli-AI a limited, worldwide, non-exclusive license to host, process, transmit, and display Your Content solely as needed to operate, secure, and improve the Service for you. You represent that you have all rights necessary to submit Your Content and that it does not violate law or third-party rights. You are solely responsible for maintaining independent backups of Your Content; Walli-AI is not liable for any loss or corruption of data. If you send us feedback or suggestions, we may use them without restriction or compensation.
The Service uses third-party AI models to generate text, summaries, drafts, and actions. AI output is probabilistic and can be inaccurate, incomplete, offensive, or unsuitable for your intended use, and may occasionally take actions you did not anticipate. You are responsible for reviewing AI-generated content and supervising agent behavior before relying or acting on it. AI output is not professional advice of any kind (legal, medical, financial, or otherwise), and you agree not to rely on it as such. Output generated for other customers may be similar or identical to output generated for you.
The Service is provided without any service level agreement. Walli-AI does not guarantee any level of uptime, availability, performance, or response time, and makes no commitment that the Service will be uninterrupted, timely, secure, or error-free. We may modify, suspend, limit, or discontinue the Service or any feature at any time, with or without notice, without liability to you.
Walli-AI has no obligation to provide support, maintenance, training, or updates. Any support we choose to provide is at our sole discretion, on a when-available basis, and does not create any ongoing obligation or warranty.
You may close your account at any time. We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including if we believe you have violated these Terms, created risk or legal exposure for us, or failed to pay. Upon termination your license to use the Service ends and we may delete Your Content in accordance with the Privacy Policy's retention rules. Sections of these Terms that by their nature should survive termination (including Sections 4–5, 7–8, and 12–18) survive.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WALLI-AI AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. NO ADVICE OR INFORMATION OBTAINED FROM WALLI-AI OR THE SERVICE CREATES ANY WARRANTY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You understand that the Service operates autonomous AI agents with access to accounts and systems you connect, and that this carries inherent risk, including the risk of unintended messages, actions, data changes, or charges in connected services. You knowingly and voluntarily assume all risks arising from your use of the Service and your agents' actions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) WALLI-AI AND ITS OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) WALLI-AI'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE FEES YOU PAID TO WALLI-AI IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (ii) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Walli-AI and its officers, directors, employees, and agents from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service or the actions of your agents; (b) Your Content; (c) your violation of these Terms or of any law; or (d) your violation of any third-party right, including through a third-party service you connected. We may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.
Informal resolution first. Before filing any claim, you agree to contact us at support@walli-ai.ai describing the dispute and give us 30 days to attempt to resolve it informally.
Binding arbitration. Except for small-claims-court matters and requests for injunctive relief regarding intellectual property or unauthorized access, any dispute arising out of or relating to these Terms or the Service will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator, in English, remotely or in the county where you reside. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this Section.
CLASS ACTION AND JURY TRIAL WAIVER. ALL DISPUTES MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY REPRESENTATIVE PROCEEDING. YOU AND WALLI-AI EACH WAIVE ANY RIGHT TO A JURY TRIAL.
Opt-out. You may opt out of this arbitration agreement by emailing support@walli-ai.ai within 30 days of first accepting these Terms, stating your account email and your intent to opt out.
Time limit. Any claim must be filed within one (1) year after it arises, or it is permanently barred, to the extent permitted by law.
These Terms are governed by the laws of the State of Wyoming and applicable U.S. federal law, without regard to conflict-of-laws rules. For any matter not subject to arbitration, you and Walli-AI consent to the exclusive jurisdiction and venue of the state and federal courts located in Wyoming.
Questions about these Terms: support@walli-ai.ai